Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: November 1, 2024

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, request a quote, contact us, or use our services. This may include:

  • Name, email address, phone number, and business information
  • Service requests and communication preferences
  • Payment and billing information
  • Location data for service delivery
  • Technical information about your device and usage

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our logistics services
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments, questions, and customer service requests
  • Communicate about services, offers, and events
  • Monitor and analyze trends and usage
  • Comply with legal obligations

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy:

  • With service providers who assist in our operations
  • To comply with legal obligations or protect our rights
  • In connection with a business transfer or merger
  • With your explicit consent

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of your information
  • Restriction of processing
  • Data portability
  • Objection to processing

7. Cookies and Tracking

We use cookies and similar tracking technologies to collect and use personal information about you. You can control cookies through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

9. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this privacy policy, please contact us:

Dynamic Group

E Moorthy

Dynamic Group

No 1/6 Abirami Avenue, First Street

Email: operations@drwlogistics.com

Phone: +91 9790924362